Deletion guides / HelloFresh

How to delete your HelloFresh account and data

Deactivating your HelloFresh plan doesn't delete your data. Here's how to cancel deliveries and request that HelloFresh delete your personal information.

Last checked October 2026

Quick answer

Deactivate (cancel) your plan in your account settings, then request deletion through HelloFresh's privacy page at hellofresh.com/about/ccpa. If you can't log in, email privacy@hellofresh.com.

Step 1: Stop your deliveries

HelloFresh calls canceling "deactivating" your plan. Sign in, open your account settings, find your plan settings, and deactivate the plan. Check that no boxes are still scheduled, since deliveries already being prepared may still be charged.

Deactivating stops deliveries, but your account, address, order history, and payment details stay on file.

Step 2: Request deletion of your data

HelloFresh handles privacy requests through a page where you verify your identity by signing in:

Request pagehellofresh.com/about/ccpa
If you can't log inprivacy@hellofresh.com
Phone1-844-242-2169

It's best to make the request after your last delivery and charge have gone through. HelloFresh, like most companies, may keep some records, such as transaction history, where the law requires it.

HelloFresh is probably not the only one

Most people have dozens of companies holding their information, from old shopping accounts to apps they've forgotten. DataTrail scans your inbox (read-only) to find them all, flags the ones with data breaches, and writes the deletion requests for you.

Join the waitlist

DataTrail isn't affiliated with HelloFresh. Menus and policies change; if a step looks different, check HelloFresh's help center. This guide is general information, not legal advice.